Healthy Communities Manager
Job Status: Full Time, Salaried, Exempt
Job Site: Position located within 20 miles of a DevNW regional office (Springfield, Corvallis, Salem, Oregon City), preference given for Corvallis
**Note: all staff are currently working from home due to COVID-19. A home office set-up stipend and monthly internet contribution are in place for the duration of required telework. DevNW is currently evaluating our longer term telework policy, and may go to a hybrid model. This position may be able to work entirely remotely.*
Job Salary: $50,000-$70,000, depending on depth of relevant experience, knowledge, skills, and abilities listed below; 5% pay differential for bilingual English/Spanish
Benefits: Medical, dental and vision insurance; a deferred compensation retirement plan that includes an employer match (eligibility for the plan begins after one year of employment); paid vacation, sick leave, and holidays; optional alternative schedule of 5/8s, 4/10s, or 4/9s+4.
Supervisor: Healthy Communities Director
Bilingual English/Spanish Preferred
To apply, please submit a cover letter that describes how your education and experience prepare you for this position and a resume to Erika Reyes at with the subject line “Healthy Communities Manager”. Applications will be reviewed as they are received, and the position will be open until filled; priority will be given to applications received before September 8, 2021.
DevNW is a regional nonprofit community development organization and member of the NeighborWorks® Network. We have offices in Springfield, Corvallis, Salem, and Oregon City, Oregon, and serve a six-county area with a mission to build vibrant communities by empowering individuals, families, small businesses, and neighborhoods. We provide a range of programs and services that create affordable housing; promote economic stability and opportunities for low-income people; and build thriving, inclusive neighborhoods. DevNW is dedicated to deconstructing the racist and discriminatory systems that have led to vast inequalities in housing, asset/wealth building, and small business development in our communities.
Purpose of the Position:
DevNW’s Healthy Communities department provides a full spectrum of services to help low- to moderate-income individuals and families stabilize through housing, gain financial stability, build assets, and improve their health from a holistic perspective and via the social determinates of health. Accordingly, DevNW develops and manages affordable housing for low income individuals and families as well as provides housing navigation, rental assistance and supportive services.
The Healthy Communities Manager leads a team comprised of case managers and community health workers supporting residents of DevNW’s housing and housing programs. These staff are primarily in Linn/Benton and Clackamas Counties, for now, with a likelihood that the team will expand into other counties in the DevNW service area. The Manager is responsible for day-to-day operations and supervision of DevNW’s Thriving Communities programming, including direct supervision, case staffing support, and grant and contract compliance. This position is also responsible for the primary relationship development, partner cultivation and ongoing relationship management with new and existing external partners. The Manager will work closely with the Healthy Communities Director and Chief Program Officer to carry out the strategic plan, vision and mission of DevNW’s, ensuring that all clients and residents are able to thrive.
Program Management and Supervision:
- Provide day-to-day supervision of current Healthy Communities team members in Benton and Clackamas County, with potential addition of staff in Lane and Marion Counties.
- Provide case management staffing and support to Healthy Communities team, including leading regular individual and team meetings, navigating through obstacles with a problem-solving mindset, and identifying and executing plans to ensure team, client and resident success.
- Spearhead relationship development and partner cultivation for robust partner/service networks, including direct outreach across multiple counties.
- In conjunction with the Healthy Communities Director, oversee operations of the Healthy Communities department, including budget management, quality control, partner coordination, compliance, outcome attainment.
- Ensure accurate and timely grant reporting for various department-level or organizational funders. Perform regular case notes and data entry reviews for accuracy to ensure quality reporting.
- Provide trainings, coaching and development opportunities for Healthy Communities team. Work with the Healthy Communities Director to foster a cohesive, interconnected team across multiple counties.
- Participate in local and statewide stakeholder conversations to discuss best practices, challenges and lessons learned.
- Identify issues and trends effecting residents and housing program clients, and communicate your observations (as well as potential program updates/changes) to the Healthy Communities Director and Chief Program Officer for strategic planning purposes.
- While this position is not intended to maintain an ongoing case load, it will have an active role in ensuring top-notch client services and may act as a back-up in times where demand exceeds current staff capacity or a direct service staff member is on vacation.
- Understand all aspects of community health work, housing navigation, case management and supportive services performed by team members.
- Provide language and culturally appropriate services in Spanish as needed (Bilingual Staff only).
- Facilitate client and resident connections to other DevNW programs that augment asset building services, including but not limited to IDAs, credit builder loans, and other programs.
- Gain expertise in local, state and federal community health worker, resident services, and housing navigation funding streams.
- Assist the Healthy Communities Director and Chief Program Officer in the development and implementation of new programs and services that specifically target needs of residents in DevNW’s housing programs.
- Maintain a high level (and constantly improving) level of expertise about resident services; trauma-informed care; diversity, equity, inclusion and justice; service delivery best practices; network of social service providers; culture of poverty issues and other areas of knowledge necessary to ensure the highest level of service provision excellence; share expertise with other DevNW staff.
- Maintain positive relationships with counterparts and peers at other non-profit agencies, to share expertise, best practices and industry knowledge.
- Other specific projects as assigned or developed
The Healthy Communities Manager will oversee staff within the Healthy Communities team, including 4 current team members. Direct lines of supervision can be determined based on input from the Manager, in partnership with the Healthy Communities Director and Chief Program Officer.
Job-Specific Experience, Knowledge, Skills and Abilities:
We know that experience is gathered in many ways. These guidelines represent some, but not all of the ways you might have acquired the skills required for this role. If you have a demonstrated ability to fulfill the job duties, but got there in a different way, please apply.
- Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. Examples might include:
- A master’s degree and 3 years of progressive management responsibility in a related field with proven impacts in serving BIPOC communities;
- A bachelor’s degree and 4+ years of progressive experience with proven impact;
- 5+ years of high level management and leadership experience with proven impact.
- Experience supervising direct service staff, especially those working with trauma-impacted clients; ability to motivate and inspire direct reports, and set a positive example for all staff and partners.
- Program/project management experience, including budget and contract management.
- Commitment to and experience working with historically marginalized communities; demonstrated life experience and/or significant learning about historic and current systemic discrimination in housing, health, and financial wellbeing that face BIPOC and other historically marginalized communities.
- Willingness to strive for an ever-increasing level of personal and organizational knowledge and expertise about best practices to help individuals and families (especially those from historically marginalized communities) overcome systemic barriers, stabilize, become healthier, and build assets; ability to hold staff to similarly high expectations.
- Previous experience working directly with vulnerable populations and/or families living in poverty strongly preferred; ability to work effectively with individuals facing a wide range of difficult situations required.
- Excellent oral and written communication skills, including ability to speak in public before groups of people.
- Experience navigating education, social service, workforce, and/or other complex systems; ability to identify and recommend changes to systemic barriers or misalignments.
- Experience bringing together multiple stakeholder agencies/systems and working collectively toward a common goal.
- Ability to work under pressure, maintain a sense of humor in a high stress environment, manage a busy workload efficiently, and balance competing deadlines and priorities.
- Willingness and ability to adapt quickly as program needs evolve; commitment to advocating for innovation and systemic improvement to reach better results for clients.
- Ability to maintain equal levels of professionalism, compassion, encouragement, and boundaries while helping vulnerable clients (and ability to coach direct service staff on same).
- Ability to work some evening and weekend hours for occasional conferences, partner events, etc. (likely not more than 1-2 per month); travel to other locations in Oregon; and travel out of state for training and/or conferences for periods up to a week (once a year or less).
- This position will require periodic travel to all of our office locations, as well as meets and partner events around Oregon. Must have valid Oregon driver’s license and ability to be covered by organizational insurance in order to use company vehicles for work travel, and/or must have reliable transportation, auto insurance and maintain a valid driver’s license (mileage reimbursement provided for work travel in own vehicle).
- Ability to use a computer/keyboard (or adaptive equipment) and associated software for videoconferencing, word processing, spreadsheets, databases, email and calendar/scheduling programs.
- Ability to learn and understand DevNW’s mission, and your role in furthering that mission.
- Applicants for Bilingual positions must be fluent in English and Spanish as demonstrated by excellent interpersonal, written and oral communication skills.
DevNW is an Equal Employment Opportunity Employer. All qualified persons are encouraged to apply. Applications for employment will be considered without regard to race, color, national or ethnic origin, religion, gender, gender identity, sexual orientation, marital status, age, disability, and any other characteristic protected by applicable law.
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you meet key qualifications for the job, and believe you would be the best fit, we would encourage you to apply; please use your cover letter or introductory email to explain how you will accomplish parts of the job for which you have less experience. If you are unsure whether you meet the qualifications of this position, please feel free to contact us.
DevNW values diversity and supports a positive, welcoming environment where all of our employees can thrive. We strive to hire a workforce representative of the communities we serve, understanding a diverse workforce strengthens our organization.